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ConvoAI Pro Privacy Policy: 01/01/25

 

1. Introduction
This Privacy Policy explains how ConvoAI collects, uses, and protects user data when using our AI chatbot services. By using our services, you agree to the practices outlined here.
 

2. Data Collected
We collect the following data:

  • Account details (name, email, business information).

  • Payment details (processed securely via third-party payment providers).

  • AI interaction logs (to improve chatbot performance).
     

3. How We Use Your Data

  • To provide and improve our AI services.

  • To process transactions and manage user accounts.

  • To analyze AI performance and enhance accuracy.

  • To ensure compliance with security and legal obligations.
     

4. Data Sharing & Third Parties

  • We do not sell personal data.

  • We may share necessary data with third-party services like OpenAI for AI processing and integrations.

  • We ensure that all third-party providers follow strict data protection guidelines.
     

5. Security Measures

  • All data is stored on secure servers with encryption and access control.

  • Regular security audits are conducted to prevent unauthorized access.
     

6. Data Retention

  • User data is retained for as long as necessary to provide services.

  • AI interaction logs may be stored to enhance performance, but users can request deletion.
     

7. User Rights

  • Users can request access to, modification, or deletion of their personal data.

  • Users may opt out of marketing communications.
     

8. Cookies & Tracking

  • Our website uses cookies for analytics and service improvements.

  • Users can manage cookie preferences in their browser settings.
     

9. Changes to This Privacy Policy
ConvoAI reserves the right to modify this policy. Updates will be communicated via our website.

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10. Contact Information

For any questions or concerns regarding these terms, please contact us at:

 

Connor Bentley | ConvoAI Pro

Email: contact@convoai.pro

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